Responsibilities

• Knowledge able with all Resort information and rooms category.
• Familiar with all staff, management and extension number.
• Familiar with all activities within Resort compound and in down.
• Attentively and ready to answer call coming and using proper telephone etiquette.
• Knowledgeable with all information such as Airlines, Travel agencies, Shops, Restaurants, Banks and others interesting places.
• Always provide up to date information to every customers.
• Responsible for smoothly running of daily operation.
• Provide assistance to the residents to make Local or IDD call.
• Ensure that costs are minimized by not wasting stationery and that the proper expenses are being charged to Operator section.
• Handle guest complains, guest enquire and to follow up with relevant department immediately.
• Ensure friendly and courteous behaviour at all time.
• Attend daily briefing and all scheduled meetings.
• Coordinate with Supervisor to produce report for Front Office Manager.

Essential Requirements

• Very Good experience in relevant position.
• Female age 22-28 years old Cambodian.
• 2 years or more experience as guest relation or tour desk hotel industry.
• Must honest, willing work hard.
• Be able to learn new things very quickly.
• Able demonstrate initiative.
• Good team work customer service mind-set.
• Dynamic, highly committed able work under pressure.
• Good attitude, presentation, communication, friendly interpersonal skills.
• Good computer skills: Ms. Word/ Excel/ internet, accounting software.
• Good knowledge of tourism location.
• English language proficiency both speaking writing other Language on advantage.

HOW TO APPLY: