Maersk (Cambodia) Ltd
There is no job in Maersk (Cambodia) Ltd yet
The A.P. Moller – Maersk Group was founded in 1904 in Denmark. Since then, the Group has grown into the largest shipping & logistics provider in the world. It has more than 300 offices and representations in over 100 countries worldwide employing more than 60,000 people. The activities, apart from shipping and logistics, include industry, retail, shipbuilding as well as oil & gas exploration.
Maersk Cambodia, its affiliated company, has been supporting the Cambodian trade since 1992, being one of the first international container shipping companies to serve the Cambodian market. It remains one of the largest container shipping lines operating in Cambodia today.
With the dynamism of business in Cambodia, we are searching for suitable candidate for the position of Customer Care Executive.
Maersk (Cambodia) Ltd., Human Resources Department
No. 8A, Regency Complex – A (3rd Floor), Intercontinental Hotel, 298 Mao Tse Toung Blvd, Phnom Penh, Cambodia. Tel: +(855-23) 727 800, Fax: +(855-23) 424 700
Website: www.maerskline.com
Or send an email to CBOCSMNG@MAERSK.COM no later than noon 30th September 2011.
Please state the word “Customer Care” in the subject field of your email.
Late applicants or applications without the subject field of an email will not be considered.
Maersk Cambodia, its affiliated company, has been supporting the Cambodian trade since 1992, being one of the first international container shipping companies to serve the Cambodian market. It remains one of the largest container shipping lines operating in Cambodia today.
With the dynamism of business in Cambodia, we are searching for suitable candidate for the position of Customer Care Executive.
Job Descriptions
- Attend clients enquiries about Maersk Line product, services and processes
- Manage and create bookings, with special attention to: Reserve Space, Pricing and Invoicing
- Coordinate with Sales regarding the specific client needs, forecasting and agreed terms
- Coordinate haulage transport for customer, container release and space reservation
- Keep customer informed at anytime if changes to the confirmed plan
- Re-plan short shipped cargo keeping customer in the loop of reasons and subsequent plans
- Keep customers informed about cut off deadlines, processes and other requirements
- Manage changes to Transport Plan started by Customer
- Manage out standings / long standings
- Arrange special requirements for specific cells: IMO/OOG acceptance, legal permits
- Check that all bookings are confirmed before Load list Cut-off
- Check all containers confirmed are gated-in the Terminal before vessel operations
- Anchor client loyalty with Maersk Line through professional service
Condition and Requirement
- Graduate University
- Good English communication skills including speaking and writing
- Ability to build good working relationships (Internal and External)
- Have a solutions / customer focused perspective
- Strong sense of responsibility, taking ownership and result oriented
- Problem solving skills
- Be able to work under pressure
- Microsoft Office
Maersk (Cambodia) Ltd., Human Resources Department
No. 8A, Regency Complex – A (3rd Floor), Intercontinental Hotel, 298 Mao Tse Toung Blvd, Phnom Penh, Cambodia. Tel: +(855-23) 727 800, Fax: +(855-23) 424 700
Website: www.maerskline.com
Or send an email to CBOCSMNG@MAERSK.COM no later than noon 30th September 2011.
Please state the word “Customer Care” in the subject field of your email.
Late applicants or applications without the subject field of an email will not be considered.