RESPONSIBILITIES

• To be fully aware of hotel policies and procedures relative to the Front Office operations
• To develop and maintain good relationship with relative personnel within the hotel, the Group, and the industry such as travel agencies
• Prepare the department’s annual budget and set departmental objectives
• Attending daily department heads morning briefing and order meetings required by internal hotel operations
• Operate the dept. with budget to achieve the set objectives
• Prepare monthly financial and operational reports
• Optimize the utilization of rooms to maximize the revenue
• Good control to subordinator
• Resolve the complaint and problem
• Control staff schedule
• Control daily revenue and bill
• Make sure subordinator follow hotel policies and procedure
• Handle late check out
• Good cooperation with housekeeping department
• Attend all training suggested by hotel Manager
• Report daily operation to superior
• Control staff behavior and hygiene

REQUIREMENTS

• Minimum 02 years experience in hotel industry
• Both speaking and listening in English and a little bite other language
• Be able use  Ms. word, Excel,  Internet and Email
• Good personality, friendly, Outstanding and interpersonal skills
• Know much general knowledge
• Fully update idea

HOW TO APPLY: