
Travel Indochina
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Travel Indochina is an innovative and highly successful travel company which operates tours through Indochina, China, India, Japan, Myanmar and Bhutan. In Cambodia we provide ‘holidays of a lifetime’ through our commitment to professionalism, care for client interests, and attention to detail. We are growing quickly and are looking for a Product Assistant to join our dynamic team based in Phnom Penh.
Reporting to the Product Executive, the Product Assistant will be responsible for aspects of our product development and loading processes and reporting processes in Cambodia.
Responsibilities
- Ensure all Product loading templates are completed accurately and in accordance with company standards
- Assist in the sourcing and creation of new products within Cambodia
- Assist Manage supplier relationships both externally and internally
- Assist facilitate all MICE related enquiries
- Provide timely and accurate quotes and excellent service to our international partners
- Provide telephone, email or face-to-face assistance to Travel Indochina clients when they contact the Travel Indochina office, if requiredFacilitate value added sales on requested bookings
- Provide detailed insightful reports as required on a weekly, monthly and annual basis
Requirements
- University qualifications
- Fluency in spoken English and Khmer, and excellent written and verbal communication skills in both languages
- At least three years experience working in the travel industry
- Have an understanding of MICE business and preferably some experience in this field
- A high level of customer service and a focus on providing an exceptional level of service for both internal and external clients
- A very careful and methodical approach to work
- Excellent attention to detail, and a highly organised mind
- A willingness to be flexible about work undertaken
- Competency in computers, data entry processes and web databases
Interested candidates should submit a cover letter that includes expected salary and CV by email to Mr. John Black (Country Manager) by using the contact details below on Friday 17th February 2012. Please note that only short-listed candidates will be contacted.
Mr. John Black (Country Manager)
Email: johnb@travelindochina.com
Website: www.travelindochina.com